Frequently Asked Questions

Find answers to common questions about our luxury laundry services in Las Vegas

Signing up

Just click here to get started.

What is the turnaround time?

Your perfectly washed and folded clothes will be returned to you the next business day.

Do you offer dry cleaning?

Here at Poppin Bubbles, we will handle any items that are machine washable. We do not offer dry cleaning.

Service Areas

Las Vegas Nevada

North Las Vegas

Henderson Nevada

Green Valley

Summerlin

What type of service do we offer?

Wash & Fold

Do you have an Express Service?

Yes, the same-day turnaround for urgent laundry needs. Fee $10.00

Payments

All major credit cards are accepted.

Mastercard, Visa, Discover and American Express

Do I need to do anything after I sign up?

No, leave your laundry out on the day of pickup. For your first service, we recommend that you fill a 13-gallon kitchen bag or fabric equivalent, marked with your name "For Poppin Bubbles" please do not use hampers or boxes of any sort.

Do you provide service to military bases?

Unfortunately, because of military security protocols we cannot provide services to military bases.

Will my clothes be washed or dried with other customers' clothes?

No, we wash and dry our customers' laundry individually in separate machines.

What happens if my credit card declines?

We reserve the right to hold off on processing your laundry until it is cleared. If your items are laundered, we reserve the right to hold your items until your invoice is paid. Once paid, we will drop off when we are next in your area, for no more than 3 business days.

Where is laundry left for pickup/drop-off?

We recommend that your pick/drop off location be protected from the elements if possible. Most customers have us leave their laundry on a front porch.

We also keep an eye on the weather. If the weather does not permit, we'll contact you and make alternate plans.

Pet Safety Policy

While we love animals, to ensure the safety of our drivers we request that any pets be kept in an enclosed area during pickup/drop-off.

Are you closed on Federal Holidays?

We are closed on the following Federal Holidays:

New Year's Day – January 1st

Memorial Day – Last Monday in May

Independence Day – July 4th

Labor Day – First Monday in September

Thanksgiving Day – Fourth Thursday in November

Christmas Day – December 25th

Do you treat stains?

Yes, we do. Please place all stained clothing in a smaller "Special Attention'' bag, and place that bag inside your main bag of laundry. Let us know by including a note in the bag of laundry. Fee $3.00

What steps do you take to accommodate customers with allergies?

Please be advised if you are hyper allergic to scents from laundry products. We may not be able to guarantee your order will be returned as needed. We will do our best to follow all specified preferences for your order. If you have any questions regarding this, please contact us prior to scheduling a pick-up.

Who is doing my laundry?

We employ W2 professional staff who complete your laundry in our professional facilities. Laundry is not done by gig workers in their private residences.

Contact information

702-706-2609

Email – info@poppin-bubbles.com

Las Vegas, Nevada

Pickup: 7am-7pm Tuesday-Saturday

Still Have Questions?

Our friendly team is here to help. Contact us today for personalized assistance.

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